Vohra Neuropsychiatry Centre Pvt. Ltd.
These Terms of Service ("Terms" or "Agreement") constitute a legally binding agreement between you ("Visitor," "User," "Patient," or "You") and Vohra Neuropsychiatry Centre Pvt. Ltd. ("VNCPL," "Company," "We," "Us," or "Our"), a company incorporated under the Companies Act, 2013 of India, with its registered office in New Delhi, India, and the owner and operator of the website drvohras.com / vohranc.com (the "Website") and all related services (collectively, the "Services").
By accessing or using this Website or Services from any jurisdiction including India, UAE, UK, USA, or any other country, you accept and agree to be bound by:
VNCPL reserves the right to modify these Terms at any time without prior notice. Modifications become effective immediately upon posting. Your continued use constitutes acceptance of modified Terms. It is your responsibility to review these Terms periodically.
By clicking "I Accept," "I Agree," or similar, or by using the Website or Services, you agree electronically to these Terms with the same legal effect as a physical signature under the Information Technology Act, 2000 of India.
You must be at least eighteen (18) years of age or the age of legal majority in your jurisdiction. Minors may use the Website only under supervision and with consent of a parent or legal guardian who agrees to be bound by these Terms.
You represent and warrant that you have full legal capacity to enter into this Agreement under the Indian Contract Act, 1872, and the laws of your jurisdiction.
Parents and guardians of minors represent that they have legal authority to consent on behalf of the minor, accept responsibility for all activities under the minor's Account, and agree to be bound by all Terms herein.
VNCPL provides an online platform for psychiatric, psychological, mental health, and allied intervention services including online consultations, telehealth services, appointment scheduling, and access to mental health resources.
VNCPL provides technological infrastructure, appointment scheduling, and payment processing. The professional relationship is between you and the Expert.
You acknowledge that telehealth services have limitations including inability to conduct physical examinations, potential technical issues, and limitations in diagnosing certain conditions.
VNCPL makes no guarantee regarding Expert availability, satisfaction with advice, treatment outcomes, or suitability of advice for your needs.
You acknowledge that psychiatric diagnoses are based on subjective reports and clinical judgment and may have inherent uncertainty. VNCPL shall not be liable for diagnostic uncertainty.
By using the Services, you provide informed consent to:
You have the right to withdraw consent at any time, but withdrawal may result in discontinuation of Services and shall not affect treatment already provided or charges incurred.
You agree to provide current, complete, and accurate registration information and to maintain and update this information.
You are responsible for maintaining confidentiality of your credentials, changing passwords regularly, not sharing credentials, and immediately notifying VNCPL of any unauthorized use. You are fully responsible for all activities under your Account.
If you provide false, inaccurate, or incomplete information, VNCPL may suspend or terminate your Account and refuse access.
You shall not:
All fees are as displayed on the Website, subject to change without notice. Fees are in Indian Rupees (INR) unless otherwise specified. Applicable taxes will be added. VNCPL accepts credit cards, debit cards, net banking, UPI, and digital wallets. Payments are processed through secure third-party gateways. VNCPL is not liable for failed payment attempts.
The Website and all Content are the exclusive property of VNCPL or its licensors, protected by Indian and international intellectual property laws.
"Vohra Neuropsychiatry Centre" and all associated logos and marks are property of VNCPL. No use without prior written consent.
You are granted a limited, non-exclusive, non-transferable, revocable license to access the Website for personal, non-commercial purposes only.
By submitting content to the Website, you grant VNCPL a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for operational, research, academic, quality improvement, analytics, and AI training purposes. VNCPL will endeavor to anonymize data where appropriate.
These limitations reflect a reasonable allocation of risk and are an essential basis of the bargain between the parties.
You agree to indemnify, defend, and hold harmless VNCPL, its directors, officers, employees, agents, and affiliates from all claims, demands, liabilities, damages, losses, costs, and expenses (including attorneys' fees) arising from your use of the Website or Services, breach of these Terms, violation of any law or third-party rights, content you submit, or any claim that your use caused injury to any person.
VNCPL shall not be liable for failure or delay due to Force Majeure Events. If a Force Majeure Event continues for more than thirty (30) days, either party may terminate affected Services without liability.
You consent to receive communications electronically and agree that electronic communications satisfy any legal requirement for writing. You consent to recording of all interactions for quality assurance and record-keeping.
Regardless of your jurisdiction, you agree that Indian law shall apply exclusively. You waive any right to assert that laws of any other jurisdiction should apply.
The arbitration shall be conducted by a sole arbitrator nominated by the Managing Director of VNCPL. For international disputes, parties may agree to SIAC or ICC administration subject to VNCPL's consent.
Seat and venue: New Delhi, India. Language: English. The award shall be final and binding.
VNCPL may suspend or terminate your access at any time, with or without cause, with or without notice. Upon termination, your access rights cease, fees owed become due, and provisions on IP, Disclaimers, Liability, Indemnification, Governing Law, and Dispute Resolution shall survive.
If any provision is held invalid, the remaining provisions shall continue in full force.
No failure or delay in exercising any right shall operate as a waiver. Any waiver must be in writing.
You may not assign your rights without VNCPL's consent. VNCPL may freely assign its rights.
This Agreement, together with the Privacy Policy and Refund Policy, constitutes the entire agreement between you and VNCPL.
This Agreement is in English. If translated, the English version shall prevail.
Vohra Neuropsychiatry Centre Pvt. Ltd.
New Delhi, India
Email: [email protected]
Phone: +91-9999249223
Website: drvohras.com / vohranc.com
By using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, the Privacy Policy, and the Refund Policy.
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